Technology & Business Daily Scoop - March 4, 2005

======================================================================== TECHNOLOGY & BUSINESS DAILY SCOOP http://www.infoworld.com/ ======================================================================== Friday, March 4, 2005

IN THIS ISSUE

* Microsoft says no new security patches this month * Cabir mobile phone virus spreads to France, Japan * Gartner: Customer service outsourcing often fails * In Brief: Siemens Business Services moves to strengthen position * EMC overtakes HP in disk-based storage market * AOL releases delayed Netscape beta

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MICROSOFT SAYS NO NEW SECURITY PATCHES THIS MONTH

Microsoft does not plan to release any security bulletins or patches this month despite claims from IT security companies that flaws require fixing.

http://newsletter.infoworld.com/t?ctl=BFDA84:353CA35

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CABIR MOBILE PHONE VIRUS SPREADS TO FRANCE, JAPAN

Mobile phones infected with the Cabir virus have turned up in Japan and France, according to antivirus software company F-Secure of Helsinki.

http://newsletter.infoworld.com/t?ctl=BFDA80:353CA35

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GARTNER: CUSTOMER SERVICE OUTSOURCING OFTEN FAILS

Companies that outsource customer service functions to reduce costs may risk reducing their client list as well, Gartner warned Friday.

http://newsletter.infoworld.com/t?ctl=BFDA81:353CA35

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WIRELESS SECURITY CONFERENCE & EXPOSITION

InfoWorld invites you to attend the nation's leading event for for securing your corporate wireless networks and mobile devices. Hands-on workshops, live hacking sessions, top keynotes, 25+ of the world's top wireless security experts, Free Expo. Use priority code WSCIW to save $100. April 19-21, 2005, Hyatt Regency Cambridge.

http://newsletter.infoworld.com/t?ctl=BFDA87:353CA35

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IN BRIEF: SIEMENS BUSINESS SERVICES MOVES TO STRENGTHEN POSITION

German IT services provider Siemens Business Services (SBS) is selling its German hardware maintenance and repair. SBS has agreed to sell Sinitec Vertriebsgesellschaft, which employs around 1,100, to A&O Systems + Services for an undisclosed amount. Sinitec provides maintenance and repair services for PCs, laptops, printers, servers, and other IT equipment throughout Germany. Newly founded A&O offers similar maintenance and repair services for both IT and telecommunications equipment. In a separate move, parent company Siemens has decided to hand over the operation of its global IT infrastructure to SBS in a move to strengthen the position of its IT subsidiary. The business, which is to change hands over the next three years, will generate several hundred million euros in annual revenue, Siemens said. Siemens employs more than 430,000 people in around 190 countries.

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EMC OVERTAKES HP IN DISK-BASED STORAGE MARKET

EMC overtook Hewlett-Packard to become the top seller of external disk-based storage systems in 2004, according to IDC research released Friday.

http://newsletter.infoworld.com/t?ctl=BFDA83:353CA35

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AOL RELEASES DELAYED NETSCAPE BETA

America Online (AOL) on Thursday released the first public test version of Netscape 8, a new Web browser with features designed to protect users against online scams and malicious code.

http://newsletter.infoworld.com/t?ctl=BFDA82:353CA35

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-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ADVERTISEMENT

WIRELESS SECURITY CONFERENCE & EXPOSITION

InfoWorld invites you to attend the nation's leading event for for securing your corporate wireless networks and mobile devices. Hands-on workshops, live hacking sessions, top keynotes, 25+ of the world's top wireless security experts, Free Expo. Use priority code WSCIW to save $100. April 19-21, 2005, Hyatt Regency Cambridge.

http://newsletter.infoworld.com/t?ctl=BFDA87:353CA35

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